Theory Revision Ltd – Terms and Conditions
Last updated: July 2026
1. About us
These terms apply to revision products supplied by Theory Revision Ltd (“we”, “us” or “our”).
Theory Revision Ltd is registered in England and Wales under company number 16628494.
Our registered office is:
Theory Revision Ltd
Higgison House
381–383 City Road
London
EC1V 1NW
United Kingdom
You can contact us at help@theoryrevision.co.uk
2. Our revision products
We provide online driving theory revision materials. Our current products include revision for:
- LGV multiple-choice theory tests;
- LGV hazard perception tests; and
- Driver CPC Module 2 case study tests.
The content included in your purchase will be described on our website before you place your order.
3. Placing an order
When you place an order, you confirm that:
- the information you provide is accurate;
- you are legally able to enter into a contract with us; and
- you agree to these terms.
Your order is accepted when we send you an order confirmation or make your account available, whichever happens first.
The price shown at checkout is the total amount you will pay. Theory Revision Ltd is not currently registered for VAT, so VAT is not charged.
Unless clearly stated otherwise, purchases are one-off payments and do not automatically renew.
4. Account access
Your account will remain active for 90 days from the date payment is made.
The 90-day period begins immediately, whether or not you log in or use the revision materials. Any unused access will expire at the end of that period.
Account access is for the individual registered user only. You must not share your login details or allow another person to use your account.
You are responsible for keeping your password secure. Please contact us promptly if you believe somebody else has accessed your account.
We may suspend or close an account where we reasonably believe that:
- login details have been shared;
- the account is being misused;
- our content is being copied or distributed without permission; or
- these terms have otherwise been seriously breached.
Where appropriate, we will give you an opportunity to explain or correct the issue before closing your account.
5. Cancellation and refunds
Our revision products are digital content supplied online.
Consumers normally have a 14-day cancellation period for online purchases. Access to our digital content is provided immediately after purchase. Before completing your purchase, you must expressly consent to receiving immediate access and acknowledge that you will lose your right to cancel once access to the digital content begins.
This does not affect your legal rights if the digital content is faulty, not as described or does not meet the standards required by law.
If you experience a technical problem or believe that the product is faulty, please contact us at help@theoryrevision.co.uk. We will investigate and, where appropriate, repair the problem, provide replacement access, extend your access or issue a full or partial refund in accordance with your legal rights.
Refunds will not normally be provided simply because:
- you did not use the account;
- you did not complete your revision within the 90-day access period;
- you changed your mind after digital access began and you agreed to waive the cancellation right; or
- you did not pass your test.
Nothing in these terms limits your statutory consumer rights.
6. No guarantee of passing
Our products are designed to help you prepare for the relevant theory test. We cannot guarantee that you will pass any test or achieve a particular result.
Your result will depend on factors including the amount and quality of your revision, your understanding of the material and your performance during the official test.
Practice scores, progress information and mock-test results are for guidance only and do not guarantee the result of an official test.
7. DVSA material
This product includes the Driver and Vehicle Standards Agency (“DVSA”) revision question bank.
The DVSA has given permission for the reproduction of Crown copyright material. DVSA does not accept responsibility for the accuracy of the reproduction.
Permission to reproduce DVSA material does not mean that DVSA approves, recommends or guarantees our product unless expressly stated otherwise.
8. Ownership and permitted use
The revision platform, design, software and original content are owned by or licensed to Theory Revision Ltd. DVSA and Crown copyright material remain the property of their respective owners.
Your purchase gives you a limited, personal, non-exclusive and non-transferable right to use the product for your own revision during the 90-day access period.
You must not:
- copy, record, photograph, download or reproduce content, except where the product expressly allows it;
- share, sell, publish or distribute the content;
- provide other people with access to your account;
- use automated tools to extract content;
- attempt to bypass security or access restrictions; or
- use the content to create or support a competing product or service.
9. Updates and availability
We may update the revision materials to reflect changes to official question banks, test requirements, guidance or the operation of our platform.
We aim to keep the platform available, but we cannot promise uninterrupted access at all times. Access may occasionally be affected by maintenance, updates, faults or circumstances outside our reasonable control.
If a significant problem prevents you from accessing the product, please contact us. Where appropriate, we may extend your access period or provide another remedy.
10. Our responsibility to you
We do not exclude or limit liability where it would be unlawful to do so. This includes liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation; or
- a breach of rights that cannot legally be excluded.
We are responsible for losses that are a foreseeable result of our breach of these terms or our failure to use reasonable care and skill.
Our products are supplied for personal revision. We are not responsible for business losses, including loss of profit, revenue, opportunity or business.
Nothing in these terms affects the rights given to consumers by law.
11. Privacy
We will handle your personal information in accordance with our Privacy Policy.
12. Changes to these terms
We may update these terms when necessary, including to reflect changes to our products, the law or our business.
The terms that apply to your purchase will normally be the version in force when you place your order. Any change that materially disadvantages an existing customer will not apply retrospectively unless required by law.
13. Governing law
These terms are governed by the laws of England and Wales.
If you are a consumer living elsewhere in the United Kingdom, you will retain any mandatory protections provided by the law where you live and may bring proceedings in the courts available to you under applicable law.
14. Contact us
If you have a question, complaint or technical problem, please contact:
Theory Revision Ltd
Higgison House
381–383 City Road
London
EC1V 1NW
United Kingdom
Email: help@theoryrevision.co.uk